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Testimonials

 March 2019:

My name is John and my wife’s name is Maryla. We have been together for just over 50 years and married for 48  of those years.

A few years ago Maryla developed Alzheimers and she deteriorated relatively quickly. It became increasingly harder to look after her at home.

The time came when she needed to be admitted to a rest home. I did what research I could asking doctors,  friends and people I knew who had friends or family members in the same situation. I came to the conclusion that if at all possible Millvale Lodge Lindale would be the best place for Maryla. I went to Millvale to meet some of the staff and looked at the facilities. I was very impressed. There was a vacancy so Maryla was eventually taken in as a resident.

This turned out to be so fortunate for both of us.

She has now been a resident there for almost a year and right from the start she became settled very quickly thanks to the wonderful staff.

The rooms are very comfortable and the whole place is well laid out  and very comfortable for Maryla to live in. But the most important thing about Millvale is the staff. They are all absolutely amazing. They are all so caring and capable and they make Millvale the best possible place for my partner.

It was so hard letting someone else take care of her after being together so long. They genuinely care for Maryla in so many ways that go above and beyond just simple nursing care. Mayla is taken for walks and rides to different places. There is entertainment and activities if she wants to enjoy them. Maryla is always nicely dressed and even her make up and hair are done.

I visit her every day and every single day she tells me how happy she is and how lovely the staff are and how well they look after her.

Not only do they care about Maryla they are always asking me how I am coping with life as it is for us now.

I am contacted immediately if there is any incident or change in Maryla. They always keep me informed of her medical requirements and discuss any changes that need to be made.

The staff  at Millvale have created a loving, caring and safe environment for all the residents who live there.

To just say thank you to them for how they have looked after both of us seems so inadequate.

 

Maryla and I will always be so grateful for everything that you do. Thank you.

 

John Button

9th March 2019

 

 

September 2017:

Hi Vicky

 

Dad moved to Millvale in April 2014 so was one of the original residents shortly after it opened.  Words cannot express our appreciation at how well Dad was looked after for over 3 years.   He was treated like family by the staff to the point they all called him 'Daddy'.  Dad was made as comfortable as possible during his final days and Kathryn, Gavin and I were made to feel very welcome.

 

There are too many names to mention individually but I would like to say a special thanks to Irish who was the nurse on duty when Dad passed.

 

For me personally, Millvale  became a bit like a second home.  I will miss all the friendly smiles of your staff.  They are a great credit to your organisation.

 

King regards

 

Janine Thomson

 

 

5th December 2016

 Re: Millvale Lodge Lindale – Toe-Toe Ward

 My husband has been a patient in the above mentioned ward from 24.8;2015 till 1.12.2016, then he has been transferred into the hospital of Millvale Lodge Lindale.

I visit him every day and therefore had good contacts with the staff. Today it is my wish to thank the caregivers and nurses for all they have done for my husband and me. All of the staff have been so lovingly and fantastically caring, I cannot praise them enough. As you may imagine this illness of Norbert has been and still is very hard to live with. The caregivers – oh, I forgot to mention also the Diversional Therapist – helped me through difficult times. For me these professionals are from heaven.

I know it is not easy to leave personal problems outside the ward, but I have never seen other than friendly smiles and experienced loving care.

Please apologize when I did not express everything correct, as English is not my mother language. I just want to express my gratitude to Millvale Lodge Lindale.

 Friendly regards

Gisela U